Sharing a picture of me and Dearie in HCM city last July.Helmi
Saturday, September 06, 2008
Elevator or Escalator
Dear all
Just returned from the Hilton Elevator Assessment which was held in Hilton KL from 2-4 Sept 2008. Had so much fun, faced different challenges and learnt many new things. Made new friends too.
Hoping for the best.
Helmi
Just returned from the Hilton Elevator Assessment which was held in Hilton KL from 2-4 Sept 2008. Had so much fun, faced different challenges and learnt many new things. Made new friends too.
Hoping for the best.
Helmi
Friday, September 05, 2008
Hotelier
From 'Facebook',
What is a hotelier?
"A hotelier must be a diplomat, a democrat, an acrobat, and a doormat. He must have the facility to entertain prime ministers, princes of industry, pickpockets, gamblers, bookmakers, pirates, philanthropists and prudes. He must be on both sides of the political fence and be able to jump that fence. He should be, or have been a footballer, golfer, bowler, tennis player, cricketer, dart player, sailor, pigeon fancier, motor racer or linguist, as well as have a good knowledge of any other sport involving dice, cards, horses and pool cues.
As he sometimes has to settle arguments and squabbles, he must be a qualified boxer, wrestler, weightlifter, sprinter and peacemaker. He must always look immaculate when drinking with ladies and gentlemen as well as with bankers, swankers, theatricals, commercial travellers and company representatives, even though he may have just made peace between any two, four, six or more of the aforementioned patrons. To be successful he must keep the house full, the storeroom full, the customers full, and not get full himself.
He must have staff who are clean, honest, quick workers, quick thinkers, mathematicians, technicians, and at all times on the boss' side, the customer's side, and the outside bar. To sum up: he must be outside, inside, offside, glorified, sanctified, crucified, cross-eyed and - a strong silent type."
Of course, there's always suicide.
What is a hotelier?
"A hotelier must be a diplomat, a democrat, an acrobat, and a doormat. He must have the facility to entertain prime ministers, princes of industry, pickpockets, gamblers, bookmakers, pirates, philanthropists and prudes. He must be on both sides of the political fence and be able to jump that fence. He should be, or have been a footballer, golfer, bowler, tennis player, cricketer, dart player, sailor, pigeon fancier, motor racer or linguist, as well as have a good knowledge of any other sport involving dice, cards, horses and pool cues.
As he sometimes has to settle arguments and squabbles, he must be a qualified boxer, wrestler, weightlifter, sprinter and peacemaker. He must always look immaculate when drinking with ladies and gentlemen as well as with bankers, swankers, theatricals, commercial travellers and company representatives, even though he may have just made peace between any two, four, six or more of the aforementioned patrons. To be successful he must keep the house full, the storeroom full, the customers full, and not get full himself.
He must have staff who are clean, honest, quick workers, quick thinkers, mathematicians, technicians, and at all times on the boss' side, the customer's side, and the outside bar. To sum up: he must be outside, inside, offside, glorified, sanctified, crucified, cross-eyed and - a strong silent type."
Of course, there's always suicide.
Friday, August 22, 2008
Monday, August 04, 2008
Post-Birthday
Dear all
Turned 28years old few days back. Celebrated my birthday at work, working the midnight shift. Exactly at the stroke of midnight (halfway through me conducting briefing for the midnight team), Craig and the afternoon shift switched off the lights and brought out the birthday cake, singing the birthday song of course. It really caught me by surprise, hehe. This round of midnight was much better compared to previously. Much much better. Seeing that there's no incidents or cases from my shift, 'Botak' remarked that I did 'nothing' during my shift. My reply in exact words, ' Well, I did do something'.
Was OFF yesterday, me and Dear headed to the 'NATAS' fair at Singapore Expo. Dear wanted to checked if there's any promotions on flights for her upcoming Korea trip. A funny incident occurred when we are looking at internal thermal wears at one of the booths. Dearie was looking at a few choices of thermal wear when I pointed out to her of one which cost $19, as compared to others which cost more. She was browsing through when she finally looked set on buying one made of cashmere, a better quality. Furthermore it comes in a set (top and bottom), which I think was a real bargain. On my advice, I told dearie to purchased 2 sets instead of just 1. As Dearie was short of cash and there's a further promotion if settled through Citibank cards, I paid for it through my card. Imagine my shock when I was signing the bill. The bill amounted to $214 instead of $38, which I had expected. The cost of 1 set was $119, instead of $19. After discount was $107, 2 sets costs $214. Dearie said that the expression on my face was so funny. Apparently, she's aware that the price was $119 but stupid me thought its $19 all along.
After that, we headed to Marina Square. Had dinner at Swenssons, dearie's treat. Dearie also got me my birthday present, a lightweight cargo pants from Columbia. Thanks dear, I can use it for my proposed backpacking trip. Before the day ended, we watched the movie 'The Mummy'. Quite dissappointing as compared to the previous 2 Mummy movies but still a must-watch.
Anyway, will be on afternoon shifts next few days.
Thanks
Helmi
A good leader leads from the front, not from the background.
A good leader listens to advice of others around him.
Turned 28years old few days back. Celebrated my birthday at work, working the midnight shift. Exactly at the stroke of midnight (halfway through me conducting briefing for the midnight team), Craig and the afternoon shift switched off the lights and brought out the birthday cake, singing the birthday song of course. It really caught me by surprise, hehe. This round of midnight was much better compared to previously. Much much better. Seeing that there's no incidents or cases from my shift, 'Botak' remarked that I did 'nothing' during my shift. My reply in exact words, ' Well, I did do something'.
Was OFF yesterday, me and Dear headed to the 'NATAS' fair at Singapore Expo. Dear wanted to checked if there's any promotions on flights for her upcoming Korea trip. A funny incident occurred when we are looking at internal thermal wears at one of the booths. Dearie was looking at a few choices of thermal wear when I pointed out to her of one which cost $19, as compared to others which cost more. She was browsing through when she finally looked set on buying one made of cashmere, a better quality. Furthermore it comes in a set (top and bottom), which I think was a real bargain. On my advice, I told dearie to purchased 2 sets instead of just 1. As Dearie was short of cash and there's a further promotion if settled through Citibank cards, I paid for it through my card. Imagine my shock when I was signing the bill. The bill amounted to $214 instead of $38, which I had expected. The cost of 1 set was $119, instead of $19. After discount was $107, 2 sets costs $214. Dearie said that the expression on my face was so funny. Apparently, she's aware that the price was $119 but stupid me thought its $19 all along.
After that, we headed to Marina Square. Had dinner at Swenssons, dearie's treat. Dearie also got me my birthday present, a lightweight cargo pants from Columbia. Thanks dear, I can use it for my proposed backpacking trip. Before the day ended, we watched the movie 'The Mummy'. Quite dissappointing as compared to the previous 2 Mummy movies but still a must-watch.
Anyway, will be on afternoon shifts next few days.
Thanks
Helmi
A good leader leads from the front, not from the background.
A good leader listens to advice of others around him.
Friday, August 01, 2008
Thursday, July 24, 2008
Back to work
Dear all
On midnight shift after 11 days away from work.
During the 1st day at work, was running full-house. Gotta assist to clean room. Second day at work, experienced a challenging situation with a demanding guest.
How I just love my job, hehe.
Helmi
On midnight shift after 11 days away from work.
During the 1st day at work, was running full-house. Gotta assist to clean room. Second day at work, experienced a challenging situation with a demanding guest.
How I just love my job, hehe.
Helmi
Monday, July 21, 2008
Post-Ho Chi Minh City
Dear all
Returned home on 18th July, last Friday. Was actually glad to be back in Singapore. Even though I missed HCMC these few days, I hated the weather and especially the traffic there.
Please click here for pictures taken while there. Please forgive the picture quality as I did not take much photos as compared to my previous 2 Bali trips. Besides, theres nothing much to take also, hehe.
Thanks
Helmi
ps: My next holiday hopefully will be a backpacking trip to Vietnam, Cambodia and Thailand (Start at HCMC, ending in Bangkok). Duration 3 weeks.
Returned home on 18th July, last Friday. Was actually glad to be back in Singapore. Even though I missed HCMC these few days, I hated the weather and especially the traffic there.
Please click here for pictures taken while there. Please forgive the picture quality as I did not take much photos as compared to my previous 2 Bali trips. Besides, theres nothing much to take also, hehe.
Thanks
Helmi
ps: My next holiday hopefully will be a backpacking trip to Vietnam, Cambodia and Thailand (Start at HCMC, ending in Bangkok). Duration 3 weeks.
Tuesday, July 15, 2008
Friday, July 11, 2008
Ho Chi Minh, here I come.
Dear all
Going to Ho Chi Minh in a few hours time, flight at 1250hrs. Will update all on my escapades while there.
Till then, take care. Will see you all again.
Helmi
Going to Ho Chi Minh in a few hours time, flight at 1250hrs. Will update all on my escapades while there.
Till then, take care. Will see you all again.
Helmi
Monday, July 07, 2008
Pre-'Ho Chi Minh' trip
Dear all
5 more days to the HCM trip. Can't wait. Been working lately for the past few days and will be working for next 4 days before clearing my leave, being away from work for about 11 days. SHIOK.
Went to JB today in the afternoon with Dearie. We proceeded to City Square shopping centre as Dearie intended to get contact lens. In the end, she returned to Singapore with an extra 2 shoes and me with a new jeans.
Anyway, this is me driving my Auntie's car earlier with Dearie to accompany me. Had to collect my luggage from Norain so unable to use my bike.
Thanks
Helmi
Tuesday, June 24, 2008
My first drive
Dear all
Over the weekends, drove my mum's van for suppers over 2 consecutive days. First day was with Dearie and my little brother. Hehe, don't wanna talk much over how it turned out.
Helmi
Over the weekends, drove my mum's van for suppers over 2 consecutive days. First day was with Dearie and my little brother. Hehe, don't wanna talk much over how it turned out.
Helmi
Tuesday, June 17, 2008
Driving test
Dear all
Just wanna update that I passed my driving test today, after my 2nd attempt.
Yippee.
Helmi
Thursday, June 12, 2008
Just a random 0630hrs post
Dear all
The food which we ordered.
Last friday, me and dearie went to Newton for supper. Dearie had a craving for sting ray. Eventhough I was at Newton the day before, I still enjoyed the food there again, hehe.
The food which we ordered.
Dearie concentrating hard.
Thanks all
Helmi
Friday, June 06, 2008
Back to AM days
Dear all
These past few days, I was rotated back to desk, covering AM duties. It was kind of a much-needed break, with the whole day concentrating solely on handling guests check-ins, check-outs or special requests.
Wanna highlight a special moment which happened on Tuesday. Was checking in a well-mannered male caucasian guest when I noticed that he's holding on to a few Singapore old currency notes. And I really mean old notes, the S$1, S$5 and S$10 notes which was no longer in circulation. Seeing this, I commented to the guest that it must have been a long time since he's in Singapore and I further advised him not to spend the currencies but instead to collect it. His reply was that he's recently in Singapore last year but he was actually born in Singapore before migrating to Australia. Both his parents met while in Singapore after World War 2. His father was an engineer for the British empire and was actually imprisoned by the Japanese when Singapore fell.
On the way to the room, he was sharing his childhood experiences of playing at the Padang, entering the many colonial buildings surrounding the Padang without being stoped by the Gurkha soldiers or Indian guards then and sharing stories leading up to Singapore's independence. He further mentioned that last year, when he tried to enter those buildings which he had played around many many years back, he was stopped by the many guards and police officers.
Just before entering the room, I mentioned to him that he will like the view from the room. True enough, he stopped and admired the view for a while. Overlooking him directly was the Padang and the buildings which was his childhood playground many many years ago. At that split moment, I can see in his eyes all those happy memories many years ago.
Thanks
Helmi
These past few days, I was rotated back to desk, covering AM duties. It was kind of a much-needed break, with the whole day concentrating solely on handling guests check-ins, check-outs or special requests.
Wanna highlight a special moment which happened on Tuesday. Was checking in a well-mannered male caucasian guest when I noticed that he's holding on to a few Singapore old currency notes. And I really mean old notes, the S$1, S$5 and S$10 notes which was no longer in circulation. Seeing this, I commented to the guest that it must have been a long time since he's in Singapore and I further advised him not to spend the currencies but instead to collect it. His reply was that he's recently in Singapore last year but he was actually born in Singapore before migrating to Australia. Both his parents met while in Singapore after World War 2. His father was an engineer for the British empire and was actually imprisoned by the Japanese when Singapore fell.
On the way to the room, he was sharing his childhood experiences of playing at the Padang, entering the many colonial buildings surrounding the Padang without being stoped by the Gurkha soldiers or Indian guards then and sharing stories leading up to Singapore's independence. He further mentioned that last year, when he tried to enter those buildings which he had played around many many years back, he was stopped by the many guards and police officers.
Just before entering the room, I mentioned to him that he will like the view from the room. True enough, he stopped and admired the view for a while. Overlooking him directly was the Padang and the buildings which was his childhood playground many many years ago. At that split moment, I can see in his eyes all those happy memories many years ago.
Thanks
Helmi
Wednesday, May 14, 2008
Mother's day...a year ago
Dear all
13 May 2007, mother's day. The whole family had planned to celebrate but that day also was the day my grandma fell ill. Next day at 0410hrs, she passed away with all her family members by her side. The mother's day cake which we bought was left untouched. Fast forward to present day, it's been a year since grandma left us but it feels just like yesterday.
As a remembrance to her, mother's day was not celebrated by myself this year.
Anyway to end on a happy note, Happy Mother's day to all. Cherish your loved ones and treasure the moments together.
Thanks
Helmi
13 May 2007, mother's day. The whole family had planned to celebrate but that day also was the day my grandma fell ill. Next day at 0410hrs, she passed away with all her family members by her side. The mother's day cake which we bought was left untouched. Fast forward to present day, it's been a year since grandma left us but it feels just like yesterday.
As a remembrance to her, mother's day was not celebrated by myself this year.
Anyway to end on a happy note, Happy Mother's day to all. Cherish your loved ones and treasure the moments together.
Thanks
Helmi
Tuesday, May 13, 2008
Thursday, May 08, 2008
Bintan trip
Dear all
At Bintan.
Our room.
Me at the lobby.
Dinnertime.
Sunrise. 
View from the room.
My cute dearie at breakfast.
Dearie walking to the beach.
At the beach.
View from the main lobby.
Dearie with her souvenir
Me and Dearie was on my bike, on the way to my house when I asked her jokingly if she wanna go to Bintan. A quick stop at the shoulder lane of the expressway to check for her passport, grab our essential stuffs from my house, book the hotel room and then off we go to Bintan. Like what I always believe in, a last-minute holiday is the best. If it didn't go to plan, it's fine as there's no planning involved.
Me and Dearie at Tanah Merah Ferry Terminal.
Our ferry tickets.
At Bintan. Our room. Me at the lobby.Dinnertime.Sunrise. View from the room. My cute dearie at breakfast. Dearie walking to the beach. At the beach. View from the main lobby. Dearie with her souvenir All pictures taken with Nokia N95 so please pardon the picture quality.
Thanks
Helmi
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